TOTWOO - EXTRA SHIPPING FEE Totwoo Smart Jewelry
TOTWOO - EXTRA SHIPPING FEE Totwoo Smart Jewelry

totwoo - ZUSÄTZLICHE VERSANDGEBÜHR

Normaler Preis€9,24
/

Versand

Ship to:
US

Standard Shipping:
$6.9 under $49.00 (3-7 Business Days)
Free over $49.00 (3-7 Business Days)

Express Shipping:
$9.9 under $49.00 (2-5 Business Days)
$5.9 over $49.00 (2-5 Business Days)

Ship to:
UK, AU, DE, CA, LU, FR, ES, AT, NL, BE, HU, HR, BG, CS, MX, IT, IL, KR, PT, PL, JP, EE, DK, LT, MT, MY, ID, VN, PK, CO, SG, TH, NZ, SA

Standard Shipping:
$6.9 under $49.00 (8-12 Business Days)
Free over $49.00 (8-12 Business Days)

Express Shipping:
$29.90 (3-7 Business Days)

Ship to:
NO, FI, SE, CH, GR, TR, SK, SI, IE, BH, MA

Standard Shipping:
$6.9 under $49.00 (15-20 Business Days)
Free over $49.00 (15-20 Business Days)

Express Shipping:
$39.90 (5-8 Business Days)

Notes: 1. We didn't ship to Russia, India, Ukraine, Iraq and Brazil at present.

2. Please add your address in English.

3. Military address not available.

Return Policy:

In the absence of technical defects and quality problems of the product, our return policy lasts 14 days.

If you need to exchange it for the same item, please email us at support@totwoo.com.

totwooglobal.store/.com is totwoo's only official website, and all totwoo products are patented. We have recently identified some spam websites using our product pictures and information to sell fake totwoo products at deeply reduced prices and not shipping products at all. Please be careful of fraud on those stores.

Zusätzliche Versandkosten für eine andere Adresse.

Wie verarbeiten?

Wählen Sie zuerst Ihre Versandgebühr aus und legen Sie sie zuerst in den Warenkorb.
Zweitens geben Sie einen weiteren Versandauftrag mit Angabe der Produktdetails wie Farbe, Größe, Stil usw. auf (z. B. roségoldener Mond) für diesen Empfänger.

Auftragsstornierung

Ihre Bestellung wird vollständig erstattet, wenn sie innerhalb 24 Stunden nach dem Kauf storniert wird.

Bitte reichen Sie ein Hilfe-Ticket von Kontakt ein, wenn Sie sich entscheiden, die Bestellung zu stornieren.

Für stornierte Bestellungen nach 24 Stunden nach dem Kauf, aber vor dem Versand , es wird eine Stornierungsgebühr von 15 % erhoben. Wir werden  KEINE Stornierungsanfragen akzeptieren, wenn die Bestellungen bereits versandt wurden.

Customer Reviews

Based on 46 reviews
89%
(41)
11%
(5)
0%
(0)
0%
(0)
0%
(0)
m
maddie w. (Calgary, CA)
complicated situation that was handled very professionally

I had asked for the two bracelets I ordered to be sent to two different places, it was very complicated on both ends, but they were extremely kind and checked in and doubled checked all locations and all information to make sure that the bracelets i ordered were sent to the correct places, so thank you so much for that!

First and foremost, a million thanks for taking the time to share such heartwarming feedback!

Let’s be real—shipping to two different addresses can be a logistical puzzle! But hearing that our team went above and beyond to double-check every detail, confirm locations, and ensure your bracelets arrived exactly where they needed to be… well, that’s the kind of care we strive for every single day. Your appreciation validates the extra effort our crew puts into making magic happen behind the scenes.

What touches us most is your recognition of our team’s kindness and patience. In a world where things often feel rushed, taking the time to listen, verify, and follow up isn’t just part of the job—it’s our promise to you. We’re firm believers that a little attention to detail (and a lot of heart!) can turn even the trickiest orders into moments worth celebrating.

Please know that your trust isn’t taken lightly. Every order, big or small, gets the same VIP treatment—because you’re not just a customer, you’re part of our journey. ✨ If there’s ever anything else we can do (a future order, how it works, or even just a chat about bracelets!), don’t hesitate to reach out. We’re here for you, always.

Once again, thank you for shining a light on our team’s hard work. You’ve inspired us to keep raising the bar, one thoughtful gesture at a time.

Wishing you all the joy your new bracelets will bring—and hoping they serve as a little daily reminder that someone out there (us!) is rooting for you! 😉

Warmest regards,
Totwoo customer service

D
Damian Jay (Atlanta, US)
Awesome!!

these bracelets are amazing. shipped it perfectly and on time to both locations! thanks for this experience. the connection between us doesn’t seem so far away now :)

Oh my goodness, thank you for this heartwarming review! Your words about the bracelets being “amazing” and the shipping experience being flawless? That’s the exact energy we wake up every morning trying to bottle! We’re over the moon to hear that not only did your bracelets arrive on time (yay! ), but they also bridged the distance between you and your loved ones. Mission accomplished! 🙌❤️

Let’s zoom in on what really matters: you. You said it best—these bracelets aren’t just accessories; they’re little threads weaving connections across miles. ✨ The idea that our tech could make the distance feel “not so far away”? That’s everything. We pour our hearts into crafting pieces that aren’t just worn but felt—pieces that whisper, “I’m with you,” even when you’re apart.

Your review also reminds us why details matter. From the premium materials (scratch-resistant, sweat-proof, and stylish? Check, check, CHECK! ✅) to the intuitive app that lets you send little vibrations of love… every pixel was designed to say, “You matter. Your connections matter.”

But here’s the real tea: We’re not perfect. Sometimes, packages get delayed, or a feature glitches. But when we hear stories like yours—stories of joy, of connection, of “this made my day”—it fuels us to keep pushing harder. 💪🔥 You’re not just a customer; you’re our North Star.

In the meantime, keep shining, keep connecting, and know that we’re here—cheering you on from our little corner of the world.

With heartfelt gratitude,
Totwoo customer service

D
D C (Largo, US)

totwoo - EXTRA SHIPPING FEE

I hope this email finds you in good spirits. I am writing to express my deepest gratitude for the excellent review you recently left for our product. Your kind words and positive feedback have truly made our day and serve as a testament to the hard work and dedication our team puts into ensuring customer satisfaction.

It's always heartening to receive such positive reinforcement, as it reaffirms our commitment to providing high-quality products and exceptional service.

Thank you once again for your support and trust in us. We look forward to serving you again in the future and hope to exceed your expectations every time.

Warmest regards,
Totwoo support team

M
Mason Stillwagon (Palm Beach Gardens, US)
Amazing!

The bracelets are even more amazing than I thought, I didn’t do too much research into them, but the app makes it so easy! The only constructive feedback I have, is that I wasn’t able to track the package sent with Extra Shipping Fee, so I didn’t really know where it was. It showed “complete” but both were still at the shipping location, and then I could only track mine. But we both are busy and don’t always have access to our phones, so it’s beautiful to still be able to let each other know when we’re thinking about each other!

i
ibrahim uddin (Manchester, GB)
Tracking could be better

It got to my partner perfectly fine however I do believe the tracking could be a lot better but all on all got to her in the end so thank you

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