TOTWOO - EXTRA SHIPPING FEE Totwoo Smart Jewelry
TOTWOO - EXTRA SHIPPING FEE Totwoo Smart Jewelry
$9.90

TOTWOO - EXTRA SHIPPING FEE

Extra shipping fee for another address.

Order Cancellation

Your order will be fully refunded if it is canceled within 24 hours of purchase.

Please submit a help ticket from Contact Us if you decide to cancel the order.

For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation requests if the orders have already been shipped.

The COVID-19 has led to a general slowdown in international logistics. The following is our shipping policy today.

EXPRESS SHIPPING

5-7 Business Day

$23.95

Free over $225

STANDARD SHIPPING

10-20 Business Day

$9.9

Over 50$ Free 

We apologize for the inconvenience and thank you for your understanding.

Due to the current situation, international shipping may be affected by delays and further restrictions as international government introduced drastic measures. We would hereby like to provide you with updates about delivery due to Coronavirus (COVID-19)

Cancellation, Retrun, Refund and exchange policy
  • Contact us via email!
  • Provide us your order number (TT-XXXX)
  • Confirm that your order hasn't been open and the shrink-wrap is intact
  • For more infos about Cancellation, Retrun, Refund and exchange policy  Click here

 

SHIPPING INFO

Once your order is shipped, you will receive a Shipping Confirmation email, letting you know your items have left our warehouse. Details about the items contained in the shipment as well as a tracking number are included in the email. To track your package, simply click onto the link provided. Please note that sometimes it takes the shipping company 24 hours to update the status of the shipment and your tracking link may not work immediately.  

Important

*For some regions, additional charges (tax fee or clearance fee) may apply, Totwoo only provides free shipping, not inclusive of this charge.
*Shipping to remote locations may take up longer days.

*We will try our best to meet your needs, if you have special requirements on the delivery date, please feel free to contact us.

CONTACT US

For more information and supports, please contact your local authorized deal or contact our customer service representative at support@totwoo.com.

 

Shippment & Return

The COVID-19 has led to a general slowdown in international logistics. The following is our shipping policy today.

EXPRESS SHIPPING

5-7 Business Day

$23.95

Free over $225

STANDARD SHIPPING

10-20 Business Day

$9.9

Over 50$ Free 

We apologize for the inconvenience and thank you for your understanding.

Due to the current situation, international shipping may be affected by delays and further restrictions as international government introduced drastic measures. We would hereby like to provide you with updates about delivery due to Coronavirus (COVID-19)

Cancellation, Retrun, Refund and exchange policy
  • Contact us via email!
  • Provide us your order number (TT-XXXX)
  • Confirm that your order hasn't been open and the shrink-wrap is intact
  • For more infos about Cancellation, Retrun, Refund and exchange policy  Click here

 

SHIPPING INFO

Once your order is shipped, you will receive a Shipping Confirmation email, letting you know your items have left our warehouse. Details about the items contained in the shipment as well as a tracking number are included in the email. To track your package, simply click onto the link provided. Please note that sometimes it takes the shipping company 24 hours to update the status of the shipment and your tracking link may not work immediately.  

Important

*For some regions, additional charges (tax fee or clearance fee) may apply, Totwoo only provides free shipping, not inclusive of this charge.
*Shipping to remote locations may take up longer days.

*We will try our best to meet your needs, if you have special requirements on the delivery date, please feel free to contact us.

CONTACT US

For more information and supports, please contact your local authorized deal or contact our customer service representative at support@totwoo.com.

 

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