Quick Start Guide
Hey, thank you for choosing Totwoo! Welcome aboard!
Totwoo combines the latest wearable tech with jewelry craft and allows you to send little touches to your partner through a small bracelet. You can enjoy different functions with different Totwoo smart jewelry.
To use your brand new Totwoo, you have to complete these steps:
App installation, bracelet connection, pair, etc.
First of all, please make sure that your bracelet is powered and the mobile phone network is normal.
The bracelets are connected to each other via the Totwoo app. So make sure your device is compatible with the Totwoo app (it works on most iOS and Android smartphones).
Before you can start sending and receiving touches, you have to connect your Totwoo to your smartphone via Bluetooth. Once that’s done, your touches will be transferred over mobile data or Wi-Fi.
For the best possible experience, we recommend you disable Low Power Mode and Do not Disturb.
Step 1-Download the app.
Search and download the "Totwoo" app from the App Store or Google Play Store, depending on your device.
Page download here：https://totwooglobal.store/pages/app-download
Step 2- Account creation
Sign up on the “Totwoo” app.
Enable Bluetooth on your phone and make sure you are connected to Wi-Fi or a mobile network.
Make sure your bracelet is within 3.5 ft (1 m) of your phone.
①Welcome to Totwoo“AGREE"
②Choose an area code relative to your country or region.
③Add your phone number and code.
The phone number helps to authenticate your account. A unique short-code message is sent to the number you provide, which confirms that you, and only you, are signing in to your account. Make sure not to add 0 after the country code!
Pair your phone with the app by accepting all permission requests for the app to access resources on your phone, e.g. Bluetooth.
Not accepting the permission requests will lead to your bracelet not getting connected to your phone.
Step 4- Connect your bracelet to your Totwoo app.
①When arriving at the Totwoo App Dashboard "LOVE"， "Tap to connect your jewelry".
②Select your Totwoo. Choose your bracelet as displayed in the app. The app will look for the signal coming from the bracelet.
③Click on the screen of your bracelet when the app searches for the signal so they can sync.
④A pop-up will appear on the app asking to pair your Bluetooth with the bracelet. Click "Pair" and "Allow" all notifications.
Step 6-Repeat Steps 1-5 on your partner's phone to connect the other bracelet.
Step 7-Pair your partner.
All that's left before being able to use your Totwoo bracelet is to pair your partner.
Before pairing, make sure your partner has created a totwoo account and the bracelet is connected to their phone.
Make sure your partner has your contact number in their phone address book.
①When arriving at the Totwoo App Dashboard "LOVE" you'll find a large button in the middle asking to "❤️Add Partner".
②Tap that button, then "Mobile Contacts", pick them from your contact list, or enter your partner's area code and phone number. While entering the phone number, make sure you don’t use spaces or special characters.
Note: Your partner needs to be in your address book; The partner's name must be in normal text, and labels, symbols, and punctuation are prohibited, otherwise the addition will be unsuccessful.
③You and your partner both need to pick each other: that way our server will be able to match you, and you’ll be able to start connecting.
Step 8-Test your bracelet.
While you wait for your partner to accept your invitation, you can start using your bracelet, to get used to it.
Tap the jewelry to send love. It will light up after being tapped for one second.
Remember: the app needs to be running in the background of your phone at all times!
Do you have any other questions or doubts?
You can get help, there are several ways：
No.1 Go to totwoo App> Me>Help or How to stay connected
No.2 Go to totwooglobal.store>Help Center>totwoo Love bracelets
No.3 Service Email:email@example.com