Seel Protection Plan
Protect your purchase beyond the scope and duration of the original manufacturer’s warranty.We’ll repair or replace the item for you when it encounters:
- Mechanical failure: Internal parts or components break down, leading to malfunction
- Electrical failure: Disruption in electrical components causing issues like power surges, short circuits, or incorrect voltage distribution, leading to malfunction
- Drops, Spills, and Accidents: Unexpected accidents or mishaps leading to physical damage or malfunction
Visit Seel Resolution Center to easily resolve your product failure issues if any of the above happens.
Please note: The Protection Plan is a value-added service offered by Seel. You need to add the Protection Plan to a specific product. Please don't purchase it as a stand-alone item.
Shipping to US: Orders from the US (Partial products excluded).
USPS : Free (3 - 7 business days)
UPS Ground:$9.9( 2 - 5 business days)
Shipping to other countries:
Express Shipping:(8-12 business days)
Fast Shipping: (3-7 business days)
Standard Shipping: Free (15-20 business days)
Notes: 1.We didn't ship to Russia, India, Ukraine, Iraq and Brazil at present.
2.Please add your address in English.
3.Military address not available.
Return Policy:
In the absence of technical defects and quality problems of the product, our return policy lasts 30 days.
If you need to exchange it for the same item, please email us at support@totwoo.com.
TOTWOO means''TO-TWO-O'' which refers to love and connection. totwoo is the leader of smart jewelry brand in the world which has already won over 10 innovative awards since it launched in Milan, 2015. We are a passionate team who are building smart jewelry that helps people stay connected with their loved ones.
